Locate Stores | Delivery & Installation | Returns & Refunds | Pay Later | FAQs

How Can We Help?

Locate Stores: 

Sydney -

Chatswood:    Chatswood Chase Shopping  Centre, Shop G062

OSMEN Outdoor Furniture

Add: 345 Victoria Ave, Chatswood NSW 2067

Tel: 02 9415 3016

Artarmon:     HomeHQ

OSMEN Outdoor Furniture

Add: 1 Frederick Street, Artarmon NSW 2064

Tel02 9460 6240

Castle Hill:     Hills Super Centre

OSMEN Outdoor Furniture 

Add: Level 1 , South Building Home Hub Castle Hill, Corner Victoria Ave & Showground Road, Castle Hill NSW 2154

Tel02 8677 7994

Warehouse & Display

    Add: 3 Averill St, Rhodes, NSW 2138

           - View location on map, click here.  

Melbourne opening soon.

Delivery & Installation/Assembly:

Sydney Metro Areas: For each order amounts above $549, we offer free delivery & installation/Assembly for products of ergonomic products, home interiors, home office. ( Note:  Free delivery & installation/Assembly are not applicable to products of Kitchen and Business Office.)  Contact Us to ask for a quote on delivery & installation for products of Kitchen and Business Office. 

Other Regions & AreasContact Us to ask for a quote .

Returns & Refunds:

Within 30 days you can return your undamaged or unmarked product (excluding those products custom-designed & made for Kitchen and Business Office). Simply email us a picture of your receipt and of your undamaged unmarked product in good condition. Please state in the email the reason for the return: 1. Faulty Product;   2. Changed Mind/Don't Like. We will then send a courier to pick up the product. Upon receipt of the undamaged product in our store, we will provide refunds by deduction of  original product delivery fee and pickup fee of the returns. If the returns are due to the reason of faulty product, we will provide full refunds without deduction of fees. 

FAQs - Frequently Asked Questions: 

Have Questions?  Click here  to find out if your questions have been answered. 

Pay Later Options (applicable to in-stock items only): 

Buy Now Pay Later at Shopping Cart Checkout with ZipPay or ZipMoney.